Privacy Policy

Privacy Policy

Server Log Files

You can visit our websites without providing any personal information. Every time you access our website, usage data is transmitted by your internet browser to us or our web hosting/IT service provider and stored in log files (so-called server log files). This stored data includes, for example:

  • Name of the page accessed

  • Date and time of access

  • IP address

  • Volume of data transmitted

  • Requesting provider

Processing is based on Art. 6(1)(f) GDPR due to our overriding legitimate interest in ensuring the trouble-free operation of our website as well as the improvement of our offer. Your data may be transferred to Canada. There is an adequacy decision by the EU Commission for data transfers to Canada.

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Unsolicited contact via email

If you contact us proactively via email for business purposes, we collect your personal data (name, email address, message text) only to the extent provided by you. Data processing serves the purpose of processing and responding to your contact request.

If the contact is for the purpose of pre-contractual measures (e.g., consultation regarding purchase interest, quote preparation) or concerns an existing contract between you and us, this data processing is based on Art. 6(1)(b) GDPR.

If the contact is made for other reasons, this data processing is based on Art. 6(1)(f) GDPR due to our overriding legitimate interest in processing and responding to your request. In this case, you have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data based on Art. 6(1)(f) GDPR. We use your email address exclusively for processing your request. Your data will subsequently be deleted in compliance with statutory retention periods, provided you have not consented to further processing and use.

Use of the contact form

When using the contact form, we collect your personal data (name, email address, message text) only to the extent provided by you. Data processing serves the purpose of establishing contact.

If the contact serves pre-contractual measures or contract performance, the processing is based on Art. 6(1)(b) GDPR. Otherwise, the processing is based on Art. 6(1)(f) GDPR due to our overriding legitimate interest in responding to your request. In this case, too, you have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data based on Art. 6(1)(f) GDPR.

Your data will be deleted after the expiration of statutory retention periods, provided no further use is permissible or consented to.

Orders – Collection, processing, and transfer of personal data

In the event of an order, we collect and process your personal data only insofar as it is necessary for the fulfillment and processing of your order and the handling of your inquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide it will result in the inability to conclude a contract. Processing is based on Art. 6(1)(b) GDPR.

Your data is transferred, for example, to:

  • Shipping service providers

  • Dropshipping providers

  • Payment service providers

  • Order processing services

  • IT service providers

In all cases, we strictly adhere to legal requirements. The scope of data transmission is limited to a minimum. Your data may be transferred to Canada. There is an adequacy decision by the European Commission for data transfers to Canada.

Rights of the data subject and storage duration

⏳ Storage duration

After complete contract fulfillment, the data is first stored for the duration of the statutory warranty period and subsequently taking into account statutory, in particular tax and commercial law, retention periods. After these periods expire, the data is deleted, unless you have consented to further processing.

🛡️ Your rights under the GDPR

Provided the legal requirements are met, you have the following rights under Art. 15 to 20 GDPR:

  • Right of access

  • Right to rectification

  • Right to erasure ("right to be forgotten")

  • Right to restriction of processing

  • Right to data portability

Furthermore, under Art. 21 GDPR, you have the right to object to processing based on Art. 6(1)(f) GDPR, as well as to processing for the purpose of direct marketing.

📬 Right to lodge a complaint with a supervisory authority

In accordance with Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data is not being conducted lawfully.

❗ Right to object

If the processing of personal data listed here is based on our legitimate interest according to Art. 6(1)(f) GDPR, you have the right, for reasons arising from your particular situation, to object to this processing at any time with effect for the future.

After an objection, the processing of the affected data will be terminated unless we can demonstrate compelling legitimate grounds for processing that override your interests, rights, and freedoms, or if the processing serves to assert, exercise, or defend legal claims.